Privacy Policy — Vistalytix™

Introduction

Vistalytix™ Solutions Private Limited (Vistalytix) respects your privacy and is committed to protecting your personal data in accordance with India's Digital Personal Data Protection Act, 2023 (DPDPA). This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you visit our website, use our services, or communicate with us.

By accessing our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our website or services.

Information We Collect

We collect only the information necessary to serve you effectively and improve our offerings:

Personal Information (via Contact Forms)

When you reach out to us through our contact form or email, we may collect your name, email address, and company name. This information is provided voluntarily by you and is collected solely for the purpose of responding to your inquiry.

Basic Usage Analytics

We collect anonymized, non-personally identifiable usage data such as pages visited, time spent on the site, and general geographic region. This helps us understand how visitors interact with our website so we can improve its content, layout, and performance.

Purpose of Data Collection

We use the information we collect strictly for the following purposes:

Respond to inquiries: To address your questions, service requests, or consultation needs in a timely and relevant manner.
Provide services: To deliver the technology solutions and consulting services you have engaged us for, and to manage our ongoing business relationship with you.
Improve website experience: To analyze usage patterns, optimize site performance, and ensure our content remains relevant and accessible to our visitors.

Data Sharing

We do not sell or rent your personal data to any third party, under any circumstances. Your information is treated as confidential and is only accessible to authorized Vistalytix personnel who need it to fulfill the purposes stated above.

We may disclose information only if required by law, regulation, or a valid legal process such as a court order or government request, in accordance with the provisions of the DPDPA and other applicable Indian laws.

Data Security

We use reasonable and appropriate security practices and procedures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include secure hosting environments, encrypted communications, and restricted access controls.

While we strive to safeguard your information, no method of electronic transmission or storage is entirely secure. We encourage you to take precautions when sharing personal information online.

Data Retention

We retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once retention is no longer necessary, we securely delete or anonymize the information.

Your Rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to:

Access: Request a summary of the personal data we hold about you and how it is being processed.
Correction: Request correction of any inaccurate or incomplete personal data.
Deletion: Request erasure of your personal data, subject to legal and contractual obligations.
Grievance redressal: Raise concerns about how your data is being handled.

To exercise any of these rights, please contact us at info@vistalytix.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand site usage. You can manage your cookie preferences through the cookie consent banner on our website or through your browser settings. For more details, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to external websites or services that are not operated by Vistalytix. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

App-Specific Privacy Policies

Some Vistalytix products have dedicated privacy disclosures based on product features and platform requirements. For Android app privacy terms, please refer to:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Vistalytix™ Solutions Private Limited
Navi Mumbai, Maharashtra, India
Email: info@vistalytix.com